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Return Policy
You can not return your order Because its Digital Products, after payment you will get product link on your email, If not received link than contact our whatsapp/Email.
- Payment Refund is allowed only if
a. Payment Made but Digital Products Not Delivered (Technical Error).
b. transaction has failed but money is debited from the bank account
Note: Your amount will be refunded back to your source account within 48 hours. Refunds take upto 3-5 business days from the date of refund to reflect in your bank account (Excluding Saturdays, Sundays and Bank Holidays). Purchases made by any mode may be refundable to the original source of payment.
- Rather than Above Points Mentioned there will be no refund / Exchange in any circumstances.
How to Request a Refund:
To request a refund, simply contact us via Email or WhatsApp with your transaction or order details including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality of service.
If you are approved, then your refund will be processed. Refunds are generally processed by bank after 48 hrs of the transaction. Bank usually takes 3-5 business days from the date of refund to reflect in your bank account (Excluding Saturdays, Sundays and Bank Holidays). Purchases made by any mode may be refundable to the original source of payment.
Additional Details
Thedigitalsender.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:-
- Request from the end user for the refund/cancellation are honoured only if a request is made in writing.
- thedigitalsender.com reserves the right to refund any order at its discretion with or without documentation under following circumstances:
- Order is found to fraudulent
- Customer requests a refund before receiving the product.
- Cancellations will be considered only if the request you made to cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product. However, the cancellation request will not be entertained if the orders have been executed by the thedigitalsender.com and the mail containing the Download Links has been mailed to you.
- No cash refunds will be made to the customer under any circumstances. Purchases made by any mode may be refundable to the original source of payment.